Frequently Asked Questions

1) How is an urgent care  practice different from my primary doctor's
office?

 

An urgent care practice can supplement the services your primary doctor can provide, from extended office hours and short wait times to a more comprehensive suite of services available on-site than in most primary doctor’s offices.   While your primary doctor cares for multiple chronic medical issues, we treat the problems facing you today.  This allows us to treat you expediently without the wait.  Also, for the cases where your primary physician would have to send you to an ER for something non-life-threatening, urgent care can take out much of the waiting and expense.

Most primary care physicians do not have the ability to take x-rays, 
control nose bleeds (epistaxis), place sutures, or care for orthopedic 
injuries like our board certified emergency medicine physicians can.

2) When should I not visit an urgent care practice?

Life threatening conditions such as significant chest pain, shortness
 of breath, rectal bleeding, or passing out (syncope) are best treated 
in an Emergency Room at your local hospital.

Although our offices are staffed by board certified emergency
 medicine physicians, life threatening emergencies require 
hospitalization and advanced care available only at a hospital.

3) What are the doctors like at CityMD ?

We love what we do and it is our privilege to care for you and your family.

All physicians working in our facilities are US trained and board
 certified in
emergency medicine.  Many of our physicians have trained in some of 
the
best hospitals and have won numerous awards for teaching and 
training other physicians.

4) Do you care for children?

Yes! Not only do we care for children, many of us are parents and we understand and will care for your children as we do our own.

5) Do I need a referral or authorization from my primary doctor to visit CityMD ?

No you do not.  Our unique agreement with insurance carriers as an urgent care provider allows you to be treated in our office without a referral.  Whether you have a PPO or HMO plan, feel secure to know that your bill is being covered by your health insurance.

6) What types of insurance does CityMD accept?

Please refer to our participating insurances page

7) What if I do not have health insurance?

We can still care for you.  Our cash rates start at $125/visit.  Additional services have addtional charges.  Please call if you have any questions or concerns.

Please feel free to contact us with any additional question via phone or email.

Additional information